Eagle Mountain, Utah Aug 2026

We’re proud to share that Direct Communications was again recognized by LiveHelpNow for exceptional customer service.

Each month, LiveHelpNow evaluates customer service performance from more than 10,000 companies using its customer service metric score. Direct Communications earned a spot in August 2026 on the LiveHelpNow Challenge list of top-performing companies.

We’re especially proud of our local customer service and support teams who work every day to take care of our customers, answer questions, solve problems, and make sure people get the help they need.

Providing great fiber internet is important, but we’ve always believed the people behind the service matter just as much. The cable company uses artificial intelligence to talk to their customers. We still believe in human intelligence.

Thank you to our team for earning this recognition — and thank you to our customers for trusting Direct Communications.

LiveHelpNow Challenge