Direct Communications Recognized for Award-Winning Customer Service
July 31, 2026, Eagle Mountain, Utah. Direct Communications Recognized for Award-Winning Customer Service. We’re excited to share that Direct Communications was named to the LiveHelpNow Challenge list for outstanding customer service for the month of July 2026 LiveHelpNow reviewed customer service performance from more than 10,000 client companies, and…
2025 Holiday Hours
HOLIDAY HOURS: Please note our office hours for the upcoming month and holiday season: 12/10 closed 11-2 for office meeting 12/12 open 7:30-11:30, closed 11:30-5 for office meeting 12/22 7:30-4 12/23 7:30-4 12/24 7:30-11:30 closed afternoon for Christmas eve 12/25 Closed for Christmas day 12/26 7:30-4 12/29 7:30-4 12/30 7:30-4…
Congratulations to the Curry Family – Winners of our Direct Communications Pony Express Days TV Giveaway!
Congratulations to the Curry Family – Winners of the Direct Communications Pony Express Days TV Giveaway! 🎉 We’re thrilled to announce that the Curry family is the lucky winner of our Pony Express Days drawing for a brand new 50” Smart TV. Thank you to everyone who stopped by the…
Directcom customer service is award winning!
LiveHelpNow Challenge CONGRATULATIONS Direct Communications customer service team!Your customer service is award winning! LiveHelpNow is pleased to announce that your company made the The LiveHelpNow list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer service metric score. Out of 10,000 companies considered in the metrics,…
Yes. Customers who speak Spanish can be helped in Spanish. Meet Roxana, our newest Customer Support Team Member.
(se habla espanol) Good News: Spanish-speaking Customer Service Now Available in Eagle Mountain! ¡Buenas Noticias: Servicio al Cliente en Español Ahora Disponible en Eagle Mountain! En Directcom, estamos comprometidos a asegurarnos de que cada residente de Eagle Mountain reciba el mejor servicio posible. Sabemos lo importante que es sentirse escuchado…
NETWORK MANAGEMENT POLICY
NETWORK NEUTRALITY andNETWORK MANAGEMENT POLICYIn this document, the terms “you” and “your” refer to customers of Direct Communications’ Internet Access Service. The terms “we” and “our” refer to Direct Communications and Direct Communications’ Internet Access Service. DefinitionsService – Internet access purchased from DIRECT COMMUNICATIONS. This includes connectivity from your equipment…
CONGRATULATIONS! Directcom customer service is award winning!
LiveHelpNow is pleased to announce that Direct Communications made the The LiveHelpNow Challenge list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer service metric score.
Thanksgiving and Thanks to our Customers
To All Our Valued Customers and Citizens of Eagle Mountain, How fortunate we are to be living in Eagle Mountain, and to be part of this great country and economy with all the blessings and privileges we enjoy as Americans. Yes, we have problems to solve, as we always have…
Directcom customer service is award winning!
CONGRATULATIONS to the Directcom Customer Service Team in Eagle Mountain Utah!Your customer service is award winning! LiveHelpNow is pleased to announce that Direct Communications, Eagle Mountain’s local fiber internet service provider, made the The LiveHelpNow Challenge list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer…
Notification of Scheduled Maintenance – 10/26/2023
Notification of Scheduled Maintenance – 10/26/2023 Maintenance Contact Name: Direct CommunicationsMaintenance Contact Number: 801-789-2800Maintenance Window: 10/26/2023 12:00 AM to 5:00 AM (Mountain)Expected Duration (hours): 5Location(s): Eagle Mountain City Description: Scheduled Upgrade MaintenanceImpact: HIGHService Affecting Impact Statement: This will affect all customers.Service interruption anticipated shortly after midnight. Please do not make any changes…
