Category Archives : Customer Service

Home  >>  Customer Service

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With Comments Off on Why Did My Phone Bill Go Up?

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Drop Your Satellite and Save Money with these Streaming Video Options

On February 24, 2017, Posted by , In Customer Service,Product Update, With Comments Off on Drop Your Satellite and Save Money with these Streaming Video Options

Service Description Price Link Netflix World’s Leading On-Demand Streaming Video Service. Enjoy unlimited viewing without having to watch a single commercial. $9.99 Netflix.com Amazon Prime Video Unlimited streaming of thousands of movies and TV shows. Free with Amazon Prime membership https://www.amazon.com Sony Vue Enjoy live TV, sports, movies, news and…

Who is Getting Fiber in 2017

On January 11, 2017, Posted by , In Community Involvement,Customer Service,Product Update, By , With Comments Off on Who is Getting Fiber in 2017

Did you know that over the past 2 years, Directcom has installed new fiber to about 3300 homes in Eagle Mountain? This means that a total of 7400 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will continue over the next couple of years,…

How to Register to Use the Directcom Online Payment System:

On November 29, 2016, Posted by , In Customer Service, With Comments Off on How to Register to Use the Directcom Online Payment System:

To enter the online payment system, click on “Pay Bill Online” from the Direct Communications home page for Eagle Mountain customers. You will first be directed to a welcome screen, which you should read, and then click “continue.” Please note: the Direct Communications automated bill payment system is secured and operated…

What’s on ESPN3 this November

On November 3, 2016, Posted by , In Customer Service,Product Update, By , With Comments Off on What’s on ESPN3 this November

Only Direct Communications brings you free access to all the great online programming on ESPN3 this month. Watch lots of college football and the start of college basketball. Plus, see Volleyball, International Soccer, Rugby, cricket, and more. To start watching ESPN3 now simply go to http://espn.go.com/watchespn/#channel/espn3/ Please note: Do not confuse the…

Liberty Farms, Rush Valley & Saddleback Fiber Open House- Wed, July 20, 2016, 4pm-7pm

On July 15, 2016, Posted by , In Customer Service, With Comments Off on Liberty Farms, Rush Valley & Saddleback Fiber Open House- Wed, July 20, 2016, 4pm-7pm

Direct communications will be holding an information open house for residents of the Liberty Farms, Rush Valley and Saddleback subdivisions at Three’s Crossing Park (Corner of Cattle Drive and Dodge St.) on Wed, July 20, 2016, 4pm-7pm. This open house coincides with the start of the fiber upgrade construction project in your area. The…

Pony Express Days Smart TV Giveaway

On June 2, 2016, Posted by , In Community Involvement,Customer Service, By , , With Comments Off on Pony Express Days Smart TV Giveaway

Pony Express Days 2016 Smart TV Giveaway Current customers only: Win a 40” TCL Roku Smart TV. Fill in your contact information Entry password is: luxury All current customers entered from Wed, June 1 2016, until 3pm on Saturday June 4, 2016 will be eligible to be chosen as the…

Spring 2016 Directcom Customer Newsletter

On February 29, 2016, Posted by , In Community Involvement,Customer Service, With Comments Off on Spring 2016 Directcom Customer Newsletter

­   Directcom Customer Newsletter Spring 2016  | Eagle Mountain, Utah   This spring is a special one for us at Direct Communications as we celebrate 10 years in Eagle Mountain Utah. We sincerely appreciate your support over the years. Here are a few exciting updates: 10 YEAR ANNIVERSARY 10…

10 Year 10 Rokus Giveaway

On February 26, 2016, Posted by , In Community Involvement,Customer Service, With Comments Off on 10 Year 10 Rokus Giveaway

Direct Communications is giving away 10 Roku streaming sticks to current customers to commemorate  its 10 year anniversary in Eagle Mountain. All you need to do to enter to win is like our Facebook page at https://www.facebook.com/directcom.eaglemtn. We will be drawing from our Facebook page followers. Our Facebook page is quickly becoming our…

Kiowa Fiber Open House – Tuesday, April 12, 2016, 4pm-7pm

On February 25, 2016, Posted by , In Customer Service, With Comments Off on Kiowa Fiber Open House – Tuesday, April 12, 2016, 4pm-7pm

Direct communications will be holding an information open house for residents of the Kiowa area on the lawn by the pump house at Kiowa subdivision entrance,  corner of Porters Crossing and Golden Eagle Road, Tuesday, April 12, 2016, from 4 PM till 7 PM. This open house coincides with the start of the fiber…