Contact Us

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Five Easy ways to talk to a real person anytime:

Call Us

Tech Support  
801 789 4999
Sales or customer service – during business hours
801 789 2800

Business Customer Only Tech Support Line – 8017891011 

Text Us

Text our local tech support team at 385-746-9899.
When texting support, please start your message with your name, address, and the issue.

Chat Online



Talk to us face-to-face.

We welcome walk-ins at our local Ranches office in Eagle Mountain.

Direct Communications
3726 E Campus Drive, Eagle Mountain, UT 84005

Email us

Tech support: [email protected]

Sales and billing: [email protected]

  Corporate questions: [email protected]
Eagle Mountain, Ranches Office
Open Mon-Fri 7:30am-5:00pm
Direct Communications
3726 E Campus Drive, Ste A
Eagle Mountain, UT 84005

p 801 789 2800
f 801 789 4118
[email protected]

Please mail all payments to:
Direct Communications
3726 E Campus Drive
Eagle Mountain, UT 84005

We also accept payments in a drop box in front of The Ranches professional building.  They will be picked up daily.

  Corporate questions: [email protected]

The big cable company only has AI. We prefer to use HI. Human Intelligence. When we say local support, we mean local and you get to talk to a real human all the time, whether on chat or on the phone!  Tech support from 7am-10pm is hosted right here in Eagle Mountain Utah, with your questions answered by local techs who live here in Eagle Mountain. No other Eagle Mountain ISP provides local tech support with a call center located in Eagle Mountain Utah. It’s easy to contact Direct Communications in Eagle Mountain.