Direct Communications Dec 02 2020 Outage Report
Outage Affecting –Internet customers, Eagle Mountain, Utah exchange area. Dec 03, 9am – We are trying to catch up and respond this morning to all the messages and calls we received yesterday. However, due to large volume of calls and emails, they might not be returned for 24 or more…
Network Map of Fiber and Copper Neighborhoods in Eagle Mountain
If you are thinking of moving to Eagle Mountain, and want the absolutely fastest possible internet speeds, (up to 1 Gig per second speeds are now available on fiber) check before you move to make sure the home is already connected with Fiber to the Home by Direct Communications. Click on…
Candy Bars for Stars 2023
Congrats to all the middle school students in Eagle Mountain who achieved the high honor roll this semester. Direct Communications honored these dedicated students this week with our Candy Bars for Stars program. Directcom provided candy, chocolate and gum as a small reward for these students and then Directcom staff…
Acceptable Use Policy
Acceptable Use Policy This Acceptable Use Policy is in addition to Direct Communications Contract and Direct Communications Rights and Responsibilities. This AUP is between Direct Communications (“our” or “Direct”) and the Customer (“you” or “your”) for “service” (internet and/or phone). By using the Service, you consent and agree to be…
Direct Communications Maintains Price Stability for Customers in Eagle Mountain Despite Record Inflation
As the nation continues to grapple with record-high inflation, many companies have been forced to increase prices in order to keep up with rising costs. However, Direct Communications, Eagle Mountain’s local fiber Internet provider, has bucked this trend and has not raised its prices despite the challenges presented by recent…
Directcom Eagle Mountain Photo Contest
Want to win $300 and get your photo or artwork work displayed? We are decorating our office and we would like to display photo scenery from all around Eagle Mountain on our walls. These could be scenic images (with or without people), or just depicting everyday life in Eagle Mountain….
10 Reasons to Choose a Blast Router from Directcom
10 Reasons to Choose a Blast Router from Directcom Better Troubleshooting and Support Experience Enjoy a stress-free, worry-free experience with premium Wi-Fi, supported by Directcom. Most broadband service calls today are wireless-related. Without the ability to see remotely what is happening inside your home WiFi network, it can be difficult…
Add Ultimate Coverage with the Mesh
Directcom Mesh pairs with your Blast Wifi Router to provide ultimate WiFi coverage in those hard-to-reach areas of your home. Add Mesh to your account for only $10 per month. Are you having trouble connecting to Wi-Fi in the remote corners of your home? Does your device suddenly disconnect from…
911 Outage Notification
Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…
Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.
Experience Carrier-Class Wi-Fi. You finally have the power over all the devices in your home. Only Blast uses the brand new WiFi 6/AX standard to connect with the most power to your newest smart devices. Plus, manage your home network from your smartphone with the included CommandIQâ„¢ App. Get Worry-free…
Outage Notification Jan 27 2021
830am A limited number of Direct Communications customers in the Eagle Mountain City Center are experiencing an outage. We are seeing and investigating a few alarms in that region. We will update you as soon as we get more information. Update 940am: Confirmed Outage in Colonial Park and Pioneer developments…