Blog

When will Silverlake customers be cut over to Fiber?

On January 8, 2016, Posted by , In Community Involvement,Product Update, By ,, , With Comments Off on When will Silverlake customers be cut over to Fiber?

The main fiber construction work in Silverlake is complete, and most of the distribution fiber and fiber drops to the home have already been spliced. We are currently scheduling appointments for techs start cutting over customers to fiber on an individual basis in April 2016. By cut over, we mean the process of…

Our Winter Flood

On January 7, 2016, Posted by , In Community Involvement,Customer Service, With Comments Off on Our Winter Flood

Over the New Year weekend the Direct Communications main office building in the Ranches experienced a flood due to a overhead sprinkler pipe that froze and burst in the ceiling. Within 15 minutes before employees and the Fire Department arrived on scene to respond to the fire sprinkler flow alarm,…

Fiber Coming to Kiowa

On January 4, 2016, Posted by , In Community Involvement,Customer Service, With Comments Off on Fiber Coming to Kiowa

Fiber Optic Internet Network Expands in Eagle Mountain to Kiowa subdivisions The Kiowa Valley network area will become the next Fiberhood in Eagle Mountain, where older copper connections will be upgraded to new Fiber to the Home, bringing 1 Gigabit speeds and luxury Internet service for residents living in the older Kiowa subdivisions. This new…

Directcom Sponsors Eagle Mountain Schools 2015

On November 23, 2015, Posted by , In Community Involvement,Supporting Schools, By ,,, , With Comments Off on Directcom Sponsors Eagle Mountain Schools 2015

Direct Communications, Eagle Mountain’s local fiber optic broadband provider, donated $6500 to local schools in Eagle Mountain during the month of November 2015. Directcom has a long history of partnering with the local schools, and each year has provided a cash donation to all local schools, as well as encouraging…

Watch College Football on ESPN3 this October

On October 9, 2015, Posted by , In Product Update, By , With Comments Off on Watch College Football on ESPN3 this October

ESPN3 is provided free to you by Direct Communications as an added feature of your High Speed Internet service. Try it today on your home computer, Roku or Xbox. For more information on this service click here.   ESPN3 Programming for 10/01/2015 – 10/31/2015 (US/Mountain) Date/Day Start Time End Time Program 10/01/2015 12:00…

Fiber Open House for Silverlake Residents-Silverlake Amphitheater Parking Lot -October 1, 2015, 4 PM till 8 PM.

On September 23, 2015, Posted by , In Community Involvement, With Comments Off on Fiber Open House for Silverlake Residents-Silverlake Amphitheater Parking Lot -October 1, 2015, 4 PM till 8 PM.

Direct communications will be holding an information open house for residents of the Silverlake area by the parking lot of the Silverlake Amphitheater on Thursday, October 1, 2015 from 4 PM till 8 PM. This open house coincides with the start of the fiber upgrade construction project in Silverlake. The company will outline the…

Fiber Upgrade Coming to Silverlake

On September 23, 2015, Posted by , In Community Involvement,Customer Service, By , , With Comments Off on Fiber Upgrade Coming to Silverlake

Fiber Optic Internet Network Expands in Eagle Mountain to older Silverlake subdivisions The entire Silverlake network area will become the next Fiberhood in Eagle Mountain, where older copper connections will be upgraded to new Fiber to the Home, bringing 1 Gigabit speeds and more reliable Internet service for residents living in the older Silverlake…

What’s on ESPN3 in September

On August 13, 2015, Posted by , In Customer Service, With Comments Off on What’s on ESPN3 in September

Full Programming Grid (Note all times are Eastern time zone.) ESPN3 Programming for 09/01/2015 – 09/30/2015 (US/Eastern) Date/Day Start Time End Time Program 09/01/2015 10:45 AM 11:10 AM Tennis, Tennis: US Open, Inside the Baseline presented by IBM 09/01/2015 11:00 AM 7:00 PM Tennis, Tennis: US Open, Louis Armstrong Stadium (Day…

Meet Layne Moosman, Your Local Tech Support Specialist

On August 7, 2015, Posted by , In Community Involvement,Customer Service,Tech Support, By ,, , With Comments Off on Meet Layne Moosman, Your Local Tech Support Specialist

Direct Communictions is pleased to welcome new Tech Support Specialist, Layne Moosman, an Eagle Mountain Utah local. Layne is part of a new in-house, local tech support team, living in Eagle Mountain, and working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. When we say local…

Meet Faleshia – One of Your New Local, in-House Tech Support Specialists

On August 3, 2015, Posted by , In Customer Service,Tech Support, By , With Comments Off on Meet Faleshia – One of Your New Local, in-House Tech Support Specialists

Direct Communictions is pleased to welcome new Tech Support Specialist , Faleshia, an Eagle Mountain Utah local. Faleshia is part of a new in-house, local tech support team, working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. Directcom has long had a goal to bring all tech…