Directcom customer service is award winning!
CONGRATULATIONS to the Directcom Customer Service Team in Eagle Mountain Utah!Your customer service is award winning! LiveHelpNow is pleased to announce that Direct Communications, Eagle Mountain’s local fiber internet service provider, made the The LiveHelpNow Challenge list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer…
Why Upload Speed Matters: Only Directcom Fiber Offers Symmetrical Speeds
Your upload speeds matter, and Direct Communications is the ONLY Internet service provider who offers symmetrical upload speeds all the way up to 2 gigabits per second.
Notification of Scheduled Maintenance – 10/26/2023
Notification of Scheduled Maintenance – 10/26/2023 Maintenance Contact Name: Direct CommunicationsMaintenance Contact Number: 801-789-2800Maintenance Window: 10/26/2023 12:00 AM to 5:00 AM (Mountain)Expected Duration (hours): 5Location(s): Eagle Mountain City Description: Scheduled Upgrade MaintenanceImpact: HIGHService Affecting Impact Statement: This will affect all customers.Service interruption anticipated shortly after midnight. Please do not make any changes…
Candy Bars for Stars 2023
Congrats to all the middle school students in Eagle Mountain who achieved the high honor roll this semester. Direct Communications honored these dedicated students this week with our Candy Bars for Stars program. Directcom provided candy, chocolate and gum as a small reward for these students and then Directcom staff…
Acceptable Use Policy
Acceptable Use Policy This Acceptable Use Policy is in addition to Direct Communications Contract and Direct Communications Rights and Responsibilities. This AUP is between Direct Communications (“our” or “Direct”) and the Customer (“you” or “your”) for “service” (internet and/or phone). By using the Service, you consent and agree to be…
Direct Communications Maintains Price Stability for Customers in Eagle Mountain Despite Record Inflation
As the nation continues to grapple with record-high inflation, many companies have been forced to increase prices in order to keep up with rising costs. However, Direct Communications, Eagle Mountain’s local fiber Internet provider, has bucked this trend and has not raised its prices despite the challenges presented by recent…
Directcom Eagle Mountain Photo Contest
Want to win $300 and get your photo or artwork work displayed? We are decorating our office and we would like to display photo scenery from all around Eagle Mountain on our walls. These could be scenic images (with or without people), or just depicting everyday life in Eagle Mountain….
10 Reasons to Choose a Blast Router from Directcom
10 Reasons to Choose a Blast Router from Directcom Better Troubleshooting and Support Experience Enjoy a stress-free, worry-free experience with premium Wi-Fi, supported by Directcom. Most broadband service calls today are wireless-related. Without the ability to see remotely what is happening inside your home WiFi network, it can be difficult…
Add Ultimate Coverage with the Mesh
Directcom Mesh pairs with your Blast Wifi Router to provide ultimate WiFi coverage in those hard-to-reach areas of your home. Add Mesh to your account for only $10 per month. Are you having trouble connecting to Wi-Fi in the remote corners of your home? Does your device suddenly disconnect from…
911 Outage Notification
Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…
