Our online payments system will be down for maintenance starting 3pm on November 12, 2024 to upgrade to our new and improved Paymentus online payments system. We expect the new billing link will be back online and available to accept online payments by November 14, 2024.
For questions about the new system, see Paymentus FAQ
How can I pay my bill while your system is migrating on Nov 12?
You can still pay in person. Your local fiber provider has an office right here in the Ranches at 3726 E Campus Dr. You can walk in anytime and talk to a real person face-to-face, or pay your bill, during our regular business hours. Our front office is open M-F 7:30am-5pm.
Or, mail us a check. Please mail all payments to:
Direct Communications
3726 E Campus Drive, Eagle Mountain, UT 84005
Or, use the Drop Box. We still accept payments in a drop box in front of The Ranches professional building. They will be picked up daily. Our convenient drop box is located at 3688 E Campus Dr (under the awning by the HOA and EM City drop box)