On March 17, 2020, Posted by brigham, In covid, With Comments Off on 20200317 Covid Update
Marketing Director Brigham Griffin does a little virtual press conference to update customers on our Covid procedures. Clearly, no professional actors were used during this performance.
White Hills Ribbon Splicing Marks Another Milestone for Fiber in Eagle Mountain
Direct Communications & Utah Broadband Center Celebrate completion of White Hills, Utah Fiber Construction Project with Ribbon Splicing March 28, 2025 | Eagle Mountain, Utah On Friday morning, March 28, Directcom together with community leaders, state partners, and local residents gathered at the entrance to the White Hills subdivision for a ribbon splicing ceremony—a symbolic and technical milestone that marked the arrival of fiber-to-the-home service in one of Eagle Mountain’s newest growth areas....
Direct Communications & Utah Broadband Center Celebrate completion of White Hills, Utah Fiber Construction Project with Ribbon Splicing March 28, 2025 | Eagle Mountain, Utah On Friday morning, March 2...
Customer Service Statistics & Trends for 2026: Industry research is showing that not being able to reach a real human is becoming the major frustration for consumers in the USA.
At Directcom, we believe that humanity should always be the number one priority in customer support. The big cable company uses AI. We prefer to use HI. Human Intelligence. Talking to real, local people is a premium service we provide free with your Fiber subscription at every tier level. And, when we say local support, we mean local to Eagle Mountain, and you get to talk to a real human every time, all the time, whether on chat or on the phone! Tech support from 7am-10pm is hosted right here in Eagle Mountain Utah, with your questions answered by local techs who live here in Eagle Mountain. ... See MoreSee Less