20200317 Covid Update
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Fall evenings are perfect for movie nights, streaming a football game, and connecting with family and friends. Have a great fall break this week!
Thanks for making Direct Communications part of your connected home, Eagle Mountain. We appreciate your support and the opportunity to serve our neighbors!Service update:
We are continuing to work urgently to fully resolve the matter behind the service interruption for our customers. As of Monday afternoon, internet service availability is restored. We are working with third-party cybersecurity specialists to look into what happened and identify steps we can take to help address this matter and prevent something similar from happening again. We will continue to share updates as these efforts continue.
We sincerely apologize for the disruption, and we appreciate your patience as we work to ensure uninterrupted service for our customers.
We ask customers who are still experiencing issues to power cycle their router by unplugging it from power, waiting about 30 seconds, and plugging it back in.
If you factory reset your router during the outage, your router will need to be set up again before your Wi-Fi will work normally.
