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Direct Communications Donates to Build Swing Set at Eagle Valley Elementary School

On November 10, 2023, Posted by , In Community Involvement,Supporting Schools, With Comments Off on Direct Communications Donates to Build Swing Set at Eagle Valley Elementary School

We are so grateful for the donation. Your donation will go into a dedicated account to help build the pit and get the set installed.

🌟 Exciting News from Silver Lake Elementary! 🌟

On November 7, 2023, Posted by , In Community Involvement,Supporting Schools, With Comments Off on 🌟 Exciting News from Silver Lake Elementary! 🌟

“We are grateful to Direct Communications for generously donating again to our school! Directcom’s commitment to supporting education has been clear and consistent with this kind of contribution. Each year since the founding of our school Direct Communications has generously donated to help fund extra programs.

This donation will help us fund new learning materials and support programs that directly benefit our students’ educational experiences. We’re grateful for community partners like Direct Communications who invest in the future of our children here in Eagle Mountain.

A big thank you to Direct Communications from the staff and students of Silver Lake Elementary School.”

Directcom customer service is award winning!

On November 3, 2023, Posted by , In Customer Service,Tech Support, With Comments Off on Directcom customer service is award winning!

CONGRATULATIONS to the Directcom Customer Service Team in Eagle Mountain Utah!Your customer service is award winning! LiveHelpNow is pleased to announce that Direct Communications, Eagle Mountain’s local fiber internet service provider, made the The LiveHelpNow Challenge list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer…

Why Upload Speed Matters: Only Directcom Fiber Offers Symmetrical Speeds

On October 31, 2023, Posted by , In Product Update, With Comments Off on Why Upload Speed Matters: Only Directcom Fiber Offers Symmetrical Speeds

Your upload speeds matter, and Direct Communications is the ONLY Internet service provider who offers symmetrical upload speeds all the way up to 2 gigabits per second.

Notification of Scheduled Maintenance – 10/26/2023

On October 24, 2023, Posted by , In Customer Service,Tech Support, With Comments Off on Notification of Scheduled Maintenance – 10/26/2023

Notification of Scheduled Maintenance – 10/26/2023 Maintenance Contact Name: Direct CommunicationsMaintenance Contact Number: 801-789-2800Maintenance Window: 10/26/2023 12:00 AM to 5:00 AM (Mountain)Expected Duration (hours): 5Location(s): Eagle Mountain City Description: Scheduled Upgrade MaintenanceImpact: HIGHService Affecting Impact Statement: This will affect all customers.Service interruption anticipated shortly after midnight. Please do not make any changes…

Candy Bars for Stars 2023

On February 24, 2023, Posted by , In Supporting Schools, With Comments Off on Candy Bars for Stars 2023

Congrats to all the middle school students in Eagle Mountain who achieved the high honor roll this semester. Direct Communications honored these dedicated students this week with our Candy Bars for Stars program. Directcom provided candy, chocolate and gum as a small reward for these students and then Directcom staff…

Acceptable Use Policy

On February 14, 2023, Posted by , In Customer Service,Product Update, With Comments Off on Acceptable Use Policy

Acceptable Use Policy This Acceptable Use Policy is in addition to Direct Communications Contract and Direct Communications Rights and Responsibilities.  This AUP is between Direct Communications (“our” or “Direct”) and the Customer (“you” or “your”) for “service” (internet and/or phone).  By using the Service, you consent and agree to be…

Direct Communications Maintains Price Stability for Customers in Eagle Mountain Despite Record Inflation

On December 19, 2022, Posted by , In Customer Service, With Comments Off on Direct Communications Maintains Price Stability for Customers in Eagle Mountain Despite Record Inflation

As the nation continues to grapple with record-high inflation, many companies have been forced to increase prices in order to keep up with rising costs. However, Direct Communications, Eagle Mountain’s local fiber Internet provider, has bucked this trend and has not raised its prices despite the challenges presented by recent…

Directcom Eagle Mountain Photo Contest

On June 15, 2022, Posted by , In Community Involvement, With Comments Off on Directcom Eagle Mountain Photo Contest

Want to win $300 and get your photo or artwork work displayed? We are decorating our office and we would like to display photo scenery from all around Eagle Mountain on our walls. These could be scenic images (with or without people), or just depicting everyday life in Eagle Mountain….

10 Reasons to Choose a Blast Router from Directcom

On May 13, 2022, Posted by , In Customer Service, With Comments Off on 10 Reasons to Choose a Blast Router from Directcom

10 Reasons to Choose a Blast Router from Directcom Better Troubleshooting and Support Experience Enjoy a stress-free, worry-free experience with premium Wi-Fi, supported by Directcom. Most broadband service calls today are wireless-related. Without the ability to see remotely what is happening inside your home WiFi network, it can be difficult…