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North Ranch Fiber Open House – August 13, 2018, 4pm-7pm

On August 8, 2018, Posted by , In Community Involvement,Product Update, With Comments Off on North Ranch Fiber Open House – August 13, 2018, 4pm-7pm

Direct Communications will be holding a fiber information open house for residents of North Ranch, at North Ranch Park, on MONDAY, August 13, 2018, from 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Fall to all of North Ranch subdivision in Eagle Mountain! This includes all the…

Lone Tree Fiber Open House – March 20, 2018 5pm-7pm

On March 15, 2018, Posted by , In Community Involvement,Customer Service,Product Update, With Comments Off on Lone Tree Fiber Open House – March 20, 2018 5pm-7pm

Direct Communications will be holding a fiber information open house for residents of Lone Tree, at Lone Tree Park, on Tuesday, March 20, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to all of Lone Tree subdivision in Eagle Mountain!  Please come to an open…

Mount Airey Fiber Open House – Tuesday, March 13, 2018, 5pm-7pm.

On March 12, 2018, Posted by , In Community Involvement,Customer Service,Product Update, With Comments Off on Mount Airey Fiber Open House – Tuesday, March 13, 2018, 5pm-7pm.

Direct Communications will be holding a fiber information open house for residents of Mt Airey, on the grass at 9187 N Pebble Creek Loop, on Tuesday, March 13, 2018, 5pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Mt Airey subdivision in Eagle Mountain! We…

Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

On February 8, 2018, Posted by , In Community Involvement,Customer Service,Product Update, By , , With Comments Off on Directcom to Finish Eagle Mountain Fiber to the Home Upgrades in 2018

The multi-year fiber-to-the-home upgrade construction project  in Eagle Mountain will be completed in 2018. Over the past 3 years, Directcom has installed new fiber to about 4600 homes in Eagle Mountain. This means that over 8000 homes in Eagle Mountain now have access to fiber-to-the-home service. Our fiber upgrade project will…

Why Did my Phone Bill Go Up in February?

On February 8, 2018, Posted by , In Customer Service,Product Update, By , , With Comments Off on Why Did my Phone Bill Go Up in February?

Ephone Bundle Customers: If you are still subscribing to emergency phone service (ephone) and you are wondering why your bill just went up, please note this email we sent out last month on Jan 13, 2018. (If you are already an Internet-only/Simplifiber subscriber, there was no change to your monthly bill.)…

Why Did My Phone Bill Go Up?

On July 6, 2017, Posted by , In Customer Service,Product Update, By ,, , With Comments Off on Why Did My Phone Bill Go Up?

If you are a Direct Communications customer in Eagle Mountain who still pays for a phone, you probably noticed today that your phone bill increased between $4 to $5 this month. This increase was effective July 1, 2017. Notifications were included in the bill for the past two months, but…

Why Can Direct Communications Now Offer Fiber Broadband without Phone Service?

On June 22, 2017, Posted by , In Product Update, By ,,, , With Comments Off on Why Can Direct Communications Now Offer Fiber Broadband without Phone Service?

Yes–you can now order Fiber Internet with no phone service required! What changed? A bit of history: For many years, due to FCC regulations, Direct Communications was unable to offer customers Internet service without an accompanying landline telephone service at an affordable rate. This was because the FCC traditionally viewed…

Ash Point Fiber Information Open House -Tuesday, May 16, 2017, 4pm-7pm.

On May 15, 2017, Posted by , In Community Involvement,Product Update, With Comments Off on Ash Point Fiber Information Open House -Tuesday, May 16, 2017, 4pm-7pm.

Direct Communications will be holding a fiber information open house for residents of Ash Point, in the park on White Ash Drive, on Tuesday, May 16, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Ash Point subdivision in Eagle Mountain! (Note: Directcom refers…

Highlands/Anthem Fiber Open House – Wednesday, May 17, 2017, 4pm-7pm.

On May 10, 2017, Posted by , In Community Involvement,Product Update, With Comments Off on Highlands/Anthem Fiber Open House – Wednesday, May 17, 2017, 4pm-7pm.

Direct Communications will be holding a fiber information open house for residents of Highlands, in the park on Paine St, on Wednesday, May 17, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to the Highlands subdivision in Eagle Mountain! (Note: Directcom refers to this network…

Eagles Gate Fiber Open House

On March 8, 2017, Posted by , In Community Involvement,Product Update, With Comments Off on Eagles Gate Fiber Open House

Direct Communications will be holding a fiber information open house for residents of Eagles Gate, in the park on Scottscraig Dr, on Tuesday, March 14, 2017, 4pm-7pm. Good news–Fiber Optic Internet and 1 Gig speeds are coming this Summer to Eagles Gate in Eagle Mountain! Please come to an open…