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🚨 Service Notice: Billing System Outage 🚨

We are currently experiencing an outage that is affecting our billing system. At this time, customers are unable to access billing information or make payments.

Our team is actively working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to restore service.

We will share updates here as soon as they become available.
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IMG_3679 Direct Communications, Eagle Mountain’s local independent fiber optic Internet service provider, is on a mission to bring fiber optic cable to every home in Eagle Mountain. Since purchasing the telecommunications network from the City in 2006, Directcom has installed fiber to all new subdivisions, and has been steadily upgrading older homes from copper lines to fiber. Over the past 20 years, Directcom has added over 14000 homes in Eagle Mountain to the fiber network. 100% of all homes in Eagle Mountain now have fiber to the home, with the last subdivision that was converted from old copper to brand new fiber, North Ranch, completed at the end of 2018. Thanks to Direct Communications, Eagle Mountain residents enjoy some of the best Internet service in the world, with fully symmetrical multi- Gig speeds available, with no data caps, no throttling and no limits, ever!

Right here in Eagle Mountain, Direct Communications has built the most state-of-the-art, versatile network along the Wasatch Front? We have built multiple redundant fiber optic routes to connect Eagle Mountain to all the major carriers nationwide, and installed all-new electronic equipment throughout the valley. If you are not with Direct Communications, you are settling for a sub-standard connection, and you are missing out on being part of the best broadband network in the state. We offer consistent, reliable, fully symmetrical speeds up to 2 Gig per second.

Direct Communications is one of the largest private employers in Eagle Mountain and is committed to improving the local economy. Directcom is involved with business development, and has partnered with the City to facilitate a small business incubator, and is a major donor to the local schools, youth sports teams, community events, and local arts. Local customer revenue goes directly back into building up the local fiber network and improving the infrastructure in Eagle Mountain.

Eagle Mountain residents enjoy the rare kind of customer service you can only get from a local hometown company. Residential and business customers with any kind of problem can walk into the Directcom office in Eagle Mountain anytime, and speak to local managers face-to-face. The Internet tech support call center is located right in the Eagle Mountain City Center. Local techs, who live in Eagle Mountain, can be deployed to customer homes within minutes to attend to network emergencies. If you are looking for better treatment from your communications service provider, connect with Directcom today.

 

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