Category Archives : Product Update

Home  >>  Product Update

 The Internet is Two-Way Now

On July 11, 2024, Posted by , In Product Update, With Comments Off on  The Internet is Two-Way Now

Some providers advertise only download speeds. However,  your upload speed may be the most important number to view.
All of Direct Communications’ new Internet speed packages now come with free fully symmetrical upload and download speeds. Please upgrade your speed if you have not yet done so.

Direct Communications Begins Fiber Construction in White Hills.

On January 18, 2024, Posted by , In Community Involvement,Product Update, With Comments Off on Direct Communications Begins Fiber Construction in White Hills.

Big News: Direct Communications Fiber Internet service coming to White Hills.

The big national Internet providers claim to support video streaming, but will cap how much data you can download each month.

On November 30, 2023, Posted by , In Product Update, With Comments Off on The big national Internet providers claim to support video streaming, but will cap how much data you can download each month.

Direct Communications is the only internet provider in Eagle Mountain that will give you true unlimited bandwidth for FREE,

No Caps. No throttling and No limits!

On November 30, 2023, Posted by , In Product Update, With Comments Off on No Caps. No throttling and No limits!

Only Direct Communications offers truly unlimited data in Eagle Mountain Utah with no caps, no throttling, and no limits!

Why Upload Speed Matters: Only Directcom Fiber Offers Symmetrical Speeds

On October 31, 2023, Posted by , In Product Update, With Comments Off on Why Upload Speed Matters: Only Directcom Fiber Offers Symmetrical Speeds

Your upload speeds matter, and Direct Communications is the ONLY Internet service provider who offers symmetrical upload speeds all the way up to 2 gigabits per second.

Acceptable Use Policy

On February 14, 2023, Posted by , In Customer Service,Product Update, With Comments Off on Acceptable Use Policy

Acceptable Use Policy This Acceptable Use Policy is in addition to Direct Communications Contract and Direct Communications Rights and Responsibilities.  This AUP is between Direct Communications (“our” or “Direct”) and the Customer (“you” or “your”) for “service” (internet and/or phone).  By using the Service, you consent and agree to be…

911 Outage Notification

On February 23, 2021, Posted by , In Product Update, By , With Comments Off on 911 Outage Notification

Attention landline phone subscribers. We have received notification that a 911 circuit route in Utah county that we use to route 911 traffic to the county has been disrupted due to a fiber cut in Lehi. This is outside of Eagle Mountain and unfortunately, we have no control over the…

Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.

On February 18, 2021, Posted by , In Product Update, By , With Comments Off on Want Faster WiFi? Get the Directcom Blast – The Ultimate Fiber Router.

Experience Carrier-Class Wi-Fi. You finally have the power over all the devices in your home.  Only Blast uses the brand new WiFi 6/AX standard to connect with the most power to your newest smart devices. Plus, manage your home network from your smartphone with the included CommandIQâ„¢ App. Get Worry-free…

Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

On October 29, 2018, Posted by , In Product Update,Tech Support, By , With Comments Off on Content Filtering Methods for Materials Harmful to Minors Available through third-party providers -S.B. 134

In accordance with Utah Legislation S.B. 134, Direct Communications – Cedar Valley LLC (Directcom) is offering or suggesting content filtering methods for materials harmful to minors through third-party providers. Directcom does not provide or prefer any specific third-party vendor. Directcom is able to refer customers to commercially available options that…

Important message regarding the Online Payment System

On September 27, 2018, Posted by , In Customer Service,Product Update, With Comments Off on Important message regarding the Online Payment System

Please note: Our web payment system has a new appearance, so don’t be alarmed if it looks slightly different next time you log in from our website. Only the appearance of the system has changed. Your login credentials, payment methods, and automated payments will remain the same. If you have…