Blog

Sales Internship -Eagle Mountain -Summer 2025

On May 7, 2025, Posted by , In Careers, With No Comments

Fiber Optic Internet Outside Sales Representative  (warm-lead, Non-Subscriber List to be provided) Company: Direct Communications – directcomfiber.com 801 789 2800 Join our dynamic Direct Communications sales team located in Eagle Mountain Utah. Directcom is the leading provider of high-speed Fiber Optic internet services in Eagle Mountain Utah, and we need help…

Directcom customer service is award winning!

On May 1, 2025, Posted by , In Customer Service, With No Comments

LiveHelpNow Challenge CONGRATULATIONS Direct Communications customer service team!Your customer service is award winning! LiveHelpNow is pleased to announce that your company made the The LiveHelpNow list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer service metric score. Out of 10,000 companies considered in the metrics,…

Direct Communications Sponsors Art Program at Mountain Trails Elementary

On January 27, 2025, Posted by , In Supporting Schools, With Comments Off on Direct Communications Sponsors Art Program at Mountain Trails Elementary

Dear Diane and Directcom, Thank you so much for your company’s kind donation! This year, we were able to use the money to help out our new art teacher! She was able to buy supplies to make her room welcoming and to have fun, engaging art lessons with all the…

Yes. Customers who speak Spanish can be helped in Spanish. Meet Roxana, our newest Customer Support Team Member.

On September 20, 2024, Posted by , In Community Involvement,Customer Service, With Comments Off on Yes. Customers who speak Spanish can be helped in Spanish. Meet Roxana, our newest Customer Support Team Member.

(se habla espanol) Good News: Spanish-speaking Customer Service Now Available in Eagle Mountain! ¡Buenas Noticias: Servicio al Cliente en Español Ahora Disponible en Eagle Mountain! En Directcom, estamos comprometidos a asegurarnos de que cada residente de Eagle Mountain reciba el mejor servicio posible. Sabemos lo importante que es sentirse escuchado…

NETWORK MANAGEMENT POLICY

On September 20, 2024, Posted by , In Customer Service, With Comments Off on NETWORK MANAGEMENT POLICY

NETWORK NEUTRALITY andNETWORK MANAGEMENT POLICYIn this document, the terms “you” and “your” refer to customers of Direct Communications’ Internet Access Service. The terms “we” and “our” refer to Direct Communications and Direct Communications’ Internet Access Service. DefinitionsService – Internet access purchased from DIRECT COMMUNICATIONS. This includes connectivity from your equipment…

CONGRATULATIONS! Directcom customer service is award winning!

On August 1, 2024, Posted by , In Customer Service, With Comments Off on CONGRATULATIONS! Directcom customer service is award winning!

LiveHelpNow is pleased to announce that Direct Communications made the The LiveHelpNow Challenge list of top companies providing exceptional customer service last month, measured by LiveHelpNow’s customer service metric score.

 The Internet is Two-Way Now

On July 11, 2024, Posted by , In Product Update, With Comments Off on  The Internet is Two-Way Now

Some providers advertise only download speeds. However,  your upload speed may be the most important number to view.
All of Direct Communications’ new Internet speed packages now come with free fully symmetrical upload and download speeds. Please upgrade your speed if you have not yet done so.

Direct Communications Begins Fiber Construction in White Hills.

On January 18, 2024, Posted by , In Community Involvement,Product Update, With Comments Off on Direct Communications Begins Fiber Construction in White Hills.

Big News: Direct Communications Fiber Internet service coming to White Hills.

10 Reasons To  Support Your Local Fiber Internet Provider in Eagle Mountain.

On December 18, 2023, Posted by , In Community Involvement, With Comments Off on 10 Reasons To  Support Your Local Fiber Internet Provider in Eagle Mountain.

Thanks to your support, Directcom has invested over $50 Million into developing the fiber network here in Eagle Mountain since 2006. 

The big national Internet providers claim to support video streaming, but will cap how much data you can download each month.

On November 30, 2023, Posted by , In Product Update, With Comments Off on The big national Internet providers claim to support video streaming, but will cap how much data you can download each month.

Direct Communications is the only internet provider in Eagle Mountain that will give you true unlimited bandwidth for FREE,