Meet Layne Moosman, Your Local Tech Support Specialist

On August 7, 2015, Posted by , In Community Involvement,Customer Service,Tech Support, By ,, , With Comments Off on Meet Layne Moosman, Your Local Tech Support Specialist

Direct Communictions is pleased to welcome new Tech Support Specialist, Layne Moosman, an Eagle Mountain Utah local. Layne is part of a new in-house, local tech support team, living in Eagle Mountain, and working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. When we say local…

How do I get the full speed I’m paying for?

On January 15, 2015, Posted by , In Customer Service,Tech Support, By ,,,, , With Comments Off on How do I get the full speed I’m paying for?

Only Directcom, because our network is 100% Fiber Optic Cable, with no wireless links between you and the cloud, can deliver the entire bandwidth to which you subscribe to the fiber network terminal or router in your home. If you are subscribing to 250 Mbps download, we  deliver a full 250 Mbps…