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Fiber Upgrade Coming to Silverlake

On September 23, 2015, Posted by , In Community Involvement,Customer Service, By , , With Comments Off on Fiber Upgrade Coming to Silverlake

Fiber Optic Internet Network Expands in Eagle Mountain to older Silverlake subdivisions The entire Silverlake network area will become the next Fiberhood in Eagle Mountain, where older copper connections will be upgraded to new Fiber to the Home, bringing 1 Gigabit speeds and more reliable Internet service for residents living in the older Silverlake…

What’s on ESPN3 in September

On August 13, 2015, Posted by , In Customer Service, With Comments Off on What’s on ESPN3 in September

Full Programming Grid (Note all times are Eastern time zone.) ESPN3 Programming for 09/01/2015 – 09/30/2015 (US/Eastern) Date/Day Start Time End Time Program 09/01/2015 10:45 AM 11:10 AM Tennis, Tennis: US Open, Inside the Baseline presented by IBM 09/01/2015 11:00 AM 7:00 PM Tennis, Tennis: US Open, Louis Armstrong Stadium (Day…

Meet Layne Moosman, Your Local Tech Support Specialist

On August 7, 2015, Posted by , In Community Involvement,Customer Service,Tech Support, By ,, , With Comments Off on Meet Layne Moosman, Your Local Tech Support Specialist

Direct Communictions is pleased to welcome new Tech Support Specialist, Layne Moosman, an Eagle Mountain Utah local. Layne is part of a new in-house, local tech support team, living in Eagle Mountain, and working from our office in Eagle Mountain Utah, and will support only Eagle Mountain customers. When we say local…

Our Fiber versus Their “Fiber”

On July 10, 2015, Posted by , In Customer Service,Tech Support, By , , With Comments Off on Our Fiber versus Their “Fiber”

No matter what their door-to-door salesmen tell you, their “fiber” turns out to be regular wireless internet. Wireless is simply not as good as fiber—never has been, never will be. Don’t be fooled! Direct Communications is the ONLY Fiber Optic Network in Eagle Mountain. Choose real fiber service from Directcom—the…

What’s on ESPN3 in July

On July 7, 2015, Posted by , In Customer Service, By , With Comments Off on What’s on ESPN3 in July

It’s another great month for sports fans on ESPN3–only on Directcom Broadband. In July catch the Wimbledon Tennis Championships,  Golf – The Open Championship,  Baseball, International Soccer, Rodeo at the Calgary Stampede, the Pan American Games, International Cricket, and watch the USA Rugby team live at the 2015 Pacific Nations Cup, plus much more. There’s something…

Why is DSL More Expensive than Fiber per Megabit?

On June 25, 2015, Posted by , In Customer Service, By , With Comments Off on Why is DSL More Expensive than Fiber per Megabit?

Ever since we separated the marketing of Fiber and DSL Internet at the beginning of 2015, a lot of customers have been asking the same question: Why is DSL More Expensive than Fiber per Megabit? For example, an Eagle Mountain resident with Fiber to the Home can choose a 30Mbps speed…

Why Does our Broadband Service Require an Emergency Phone (Rural Telecom Business Model Explained)

On June 23, 2015, Posted by , In Community Involvement,Customer Service, With Comments Off on Why Does our Broadband Service Require an Emergency Phone (Rural Telecom Business Model Explained)

Summary: Federal law currently requires  that we deliver broadband services over our federally-regulated fiber network only with an accompanying landline phone. Ephone is the best way to comply with the law and still give you the broadband you want at reasonable prices. Rural Telecom Explained: We understand that young families today do not…

Using a Wireless Internet Service Provider when you have Fiber to your Home is like…

On June 11, 2015, Posted by , In Customer Service, By ,, , With Comments Off on Using a Wireless Internet Service Provider when you have Fiber to your Home is like…

If you are still paying for Internet service from a wireless Internet Service Provider (WISP) when you have the option of using the state-of-the-art fiber already installed to your home, you are holding yourself back.  You need to get up, call us and make the simple change to Directcom Fiber. It’s easy. Your life will…

DirectCom is now a Netflix SuperHD Partner

On June 3, 2015, Posted by , In Customer Service,Tech Support, By ,, , With Comments Off on DirectCom is now a Netflix SuperHD Partner

Direct Communications faster streaming broadband just got even better. Directcom is pleased to announce that our broadband service in Eagle Mountain is now Netflix Super HD enabled. This means that Directcom customers in Eagle Mountain will now be able to  watch movies and TV shows in Super HD and Ultra…

PROTECT YOUR FAMILY BY SECURING YOUR HOME WIFI.

On May 27, 2015, Posted by , In Customer Service,Tech Support, By , With Comments Off on PROTECT YOUR FAMILY BY SECURING YOUR HOME WIFI.

A WIRELESS ROUTER IS AN OPEN DOOR TO YOUR HOME. PROTECT YOUR FAMILY BY SECURING YOUR HOME WIFI.  Most people use a wireless router so they can use their handheld devices.  Wireless routers are great, but there are some very important reasons they need to be locked down with strong…